Single Touch Payroll (STP) Service Status

There are no known issues

The ATO’s status can be viewed at https://www.sbr.gov.au/digital-service-providers/developer-tools/current-sbr-system-status.

STP Service Status History

Update ATO Statement : Mar 6, 08:09 AEDT – We are currently investigating problems affecting SBR2 single and batch services. We are working to resolve the issue and will provide a further update when available.

Update ATO Statement : Mar 6, 10:57 AEDT – SBR2 services are currently unavailable. We are working to resolve this issue as a priority and will let you know when the issues have been resolved. We apologise for the inconvenience and thank you for your patience as we work to resolve the issue.

Update ATO Statement : Mar 6, 15:26 AEDT – SBR2 services are experiencing an issue and are unavailable. We do not expect the issue to be resolved before close of business today. We are working to resolve this issue as a priority. We apologise for the inconvenience and thank you for your continued patience as we work to resolve the issue.

Update ATO Statement: Mar 07, 2020 – 07:03 AEDT – The issue affecting SBR2 production has been resolved and services are now available.

Thank you for your patience while this issue was resolved.

Last Issue Logged : Friday 13th December 2019, 8:40am. Details : It appears overnight the ATO has experienced major downtime when processing STP files. Whilst majority of files submitted on Thursday 12th have been processed successfully, it is noted that there are a few clients that will have been impacted by the outage, particularly if the file has been submitted after 2pm.